Refund Policy

We strive to provide high-quality products that meet your satisfaction. However, if for any reason you are not completely happy with your purchase, we offer a clear and hassle-free refund policy.

• Refundable Items:

  • Unopened and Unused Items: To be eligible for a refund, the product must be in its original, unused, and unopened condition.

  • Return Window: Refund requests must be initiated within 30 days of the purchase date.

  • Proof of Purchase: A valid receipt, order number, or email confirmation is required to process any refund or return.

• Non-Refundable Items:

  • Products that have been opened or used.

  • Final sale items, gift cards, and promotional products.

  • Products bought through third-party sellers.

• Request a Return: Contact our customer service team at [customer service email] within 30 days of purchase to request a return authorization. Unauthorized returns may not be processed.

• Shipping Returns: Customers are responsible for the return shipping costs unless the item was damaged or incorrect. We recommend using a trackable shipping method to ensure your return is received.

• Processing the Refund: Once we receive and inspect the returned product, your refund will be processed. Refunds will be issued to your original payment method within 7-10 business days.

• Damaged or Defective Products: If your product arrives damaged or defective, please contact us within 7 days of receiving your order to arrange for an exchange of the same product.

• Late or Missing Refunds: If you haven’t received your refund within 10 business days of approval, check with your bank or card provider. If the issue persists, please reach out to us at [customer service email].

• Email: [customer service email]

• Phone: [customer service phone number]

We are committed to resolving any issues to ensure a smooth and satisfactory shopping experience at MISSOU'S BEAUTY.